Support

We're here to help.

Got a question about Nuro? Browse the FAQs below or get in touch directly.

01

How do I generate flashcards from my notes?

Upload a PDF, photo, PowerPoint, or Word doc from the flashcards tab. Nuro's AI will generate a full deck automatically. You can also bulk upload multiple files at once.

02

Does Nuro work offline?

You can download decks for offline studying. AI generation and quizzes require an internet connection.

03

How does spaced repetition work?

When you study in Learn Mode, Nuro tracks how well you know each card and schedules reviews automatically. Cards you find hard come back sooner; cards you know well appear less often.

04

Can I import my existing flashcards?

Yes. Nuro supports imports from Quizlet and other formats via the Import option on any deck.

05

How do I cancel my subscription?

You can cancel anytime through your iPhone Settings > Apple ID > Subscriptions. Your access continues until the end of the billing period.

06

I found a bug or have a suggestion.

We'd love to hear from you. Email us at nuro.support@gmail.com and we'll get back to you within 48 hours.

Still stuck?

Email us at nuro.support@gmail.com — we usually reply within 48 hours.

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